Retailers keep customers in the loop with Detrack.
Using Detrack, retailers are able to keep customers informed throughout the delivery process. Detrack’s mobile app and dashboard gives retailers all the tools they need to improve customer experience and reduce customer service costs.
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Tap to Track
Keep customers in the know by allowing them to track their deliveries
Send out notifications at every key point in the delivery process.
E-PODs on Demand
Get automated E-PODs to stay on top of your delivery operation.
Premium Wine Delivery focuses on a last mile wine delivery and Detrack is the perfect partner for us. We match our dedicated service with the cutting edge features of Detrack to provide wineries with the visibility they need while solving the wine industry’s last mile delivery issue in Texas.
Why Choose Detrack?
With over 260 million proof of deliveries captured, businesses trust Detrack’s Delivery Management Software. Detrack is focused on the things that make a real difference to you and your customers: efficient live vehicle tracking and electronic proof of delivery (E-POD), made accessible through our Android / iOS app. And it’s really easy to get started.
Download The App
Available for iOS and Android, the Detrack app is all you need to get started
Add Your Vehicle and Deliveries
So you can begin to manage jobs through your dashboard.
Explore Detrack’s wide range of features and start delivering smoothly.
Handle Customer Enquiries
Allow customers to track their own deliveries with Tap-to track and reduce time spent chasing up deliveries on the phone. Customer grievances are also easily resolved with E-PODs, which provide important information about the delivery.
Retrieve E-PODs When You Need Them
With Detrack’s cloud based system, E-PODs can be accessed by customer service reps anywhere and anytime. E-PODs are available for up to 5 years in the cloud, meaning you’ll never be caught out.
With Detrack, your first driver is FREE — forever.
Try all the admin and driver features. No credit card needed.
Stay ahead with our handy tips
Stay up-to-date with Detrack’s ever-evolving Delivery Management Software. Get the latest features and technology straight to your inbox.
Eliminate Paperwork with E-POD
Capture signatures easily by signing on glass. Save time, prevent disputes, and reduce your company’s carbon footprint with real-time E-POD. Crush paper delivery orders with an automated E-POD from the moment a job is completed.
Send Real-Time Customer Notifications
Keep your customers in the loop with real-time notifications sent via email or SMS. Automatically let them know when their package is pre-delivery, en route, or has arrived (and more). You’ll give better customer service and reduce those endless enquiries.
Impress Customers with Tap To Track
Delight customers while reducing support calls and missed deliveries with live Uber-style delivery tracking. Customers will be able to see visuals of the driver icon moving live on the map with an ETA starting from when the driver starts their journey, keeping them informed of the whole process.
Bring your Brand to Life with Customizable E-PODs
Differentiate your brand and make it your own by customizing your E-POD. Customers will see your company logo in the E-POD PDF file that is automatically sent to them once a delivery is completed. Increase brand exposure when customers sign for their deliveries.
Gain Valuable Insights with Customer Feedback
Record customer feedback easily upon collection or delivery. Collect valuable feedback and know just how your customers feel about your product and service. These will be submitted together with the captured POD back to the Detrack dashboard in real time.
Stay in Control With Admin Visibility
Get notified whenever there are failed or partially completed deliveries with live updates on the admin color-coded dashboard screen, making it easy to monitor the statuses for the day’s deliveries. Stay on top of every job and resolve delivery issues swiftly before they turn into major problems.
Keep Everyone Safe With Contactless Delivery
Leaving safety to chance is never an option. Easily implement Contactless Delivery workflows so both your drivers and customers stay reassured and safe. With Detrack, you can capture important proof of delivery while maintaining social distancing.
Route Planning Made Fast with ElasticRoute
Made using proprietary heuristic algorithms, ElasticRoute is a highly efficient route planning engine capable of producing natural cluster-based routes at record speed according to any complex rules you may have. Enjoy optimized routes ready with the touch of a button.
The best way to see if Detrack is right for you is to try it out. With your first driver free forever, Detrack is 100% risk-free to try.