How Detrack Serves Logistics Service Providers
With Detrack, Logistics service providers are able to expertly manage their deliveries and keep their clients informed at every step. Customer discrepancies and drivers ‘falling off the map’ will no longer be an issue with Detrack’s Dashboard and E-PODs.
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Keep Track of Drivers
Monitor driver position and view all your deliveries from a single dashboard.
Automatic E-PODs
Get E-PODs automatically sent once deliveries are completed.
Tap-To-Track
Reduce customer calls and complaints by keeping them up to date.
Every driver has positive things to say about the app and other businesses we work with are equally impressed by it. There are also other businesses asking us how they can use it as well.
Why Choose Detrack?
With over 260 million proof of deliveries captured, businesses trust Detrack’s Delivery Management Software. Detrack is focused on the things that make a real difference to you and your customers: efficient live vehicle tracking and electronic proof of delivery (E-POD), made accessible through our Android / iOS app. And it’s really easy to get started.
Download The App
Available for iOS and Android, the Detrack app is all you need to get started
Add Your Vehicle and Deliveries
So you can begin to manage jobs through your dashboard.
Start Delivering!
Explore Detrack’s wide range of features and start delivering smoothly.
No More Stress Around Customer Discrepancies
Use automatic E-PODs to settle customer disputes and complaints about receiving incorrect orders. Each Detrack E-POD will include a list of items sent along a timestamp of the completed delivery and location, so you can cross check easily.
Get The Complete Picture
Detrack makes it easy to manage your entire fleet from the comfort and convenience of your desk. Detrack’s dashboard lets you know where every truck is at a single glance, reducing time spent chasing up drivers.
Manage Cash-On-Delivery
With tools to manage cash-on-delivery jobs, you can make sure that drivers are entering correct amounts. And, with a ‘Ka-Ching!’ sound programmed to remind your drivers, they will remember to collect the amount needed.
Retrieve E-PODs When You Need Them
With Detrack’s cloud based system, E-PODs can be accessed by customer service reps anywhere and anytime. E-PODs are available for up to 5 years in the cloud, meaning you’ll never be caught out.
With Detrack, your first driver is FREE — forever.
Try all the admin and driver features. No credit card needed.
Stay ahead with our handy tips
Stay up-to-date with Detrack’s ever-evolving Delivery Management Software. Get the latest features and technology straight to your inbox.
Eliminate Paperwork with E-POD
Capture signatures easily by signing on glass. Save time, prevent disputes, and reduce your company’s carbon footprint with real-time E-POD. Crush paper delivery orders with an automated E-POD from the moment a job is completed.
Send Real-Time Customer Notifications
Keep your customers in the loop with real-time notifications sent via email or SMS. Automatically let them know when their package is pre-delivery, en route, or has arrived (and more). You’ll give better customer service and reduce those endless enquiries.
Impress Customers with Tap To Track
Delight customers while reducing support calls and missed deliveries with live Uber-style delivery tracking. Customers will be able to see visuals of the driver icon moving live on the map with an ETA starting from when the driver starts their journey, keeping them informed of the whole process.
Bring your Brand to Life with Customizable E-PODs
Differentiate your brand and make it your own by customizing your E-POD. Customers will see your company logo in the E-POD PDF file that is automatically sent to them once a delivery is completed. Increase brand exposure when customers sign for their deliveries.
Gain Valuable Insights with Customer Feedback
Record customer feedback easily upon collection or delivery. Collect valuable feedback and know just how your customers feel about your product and service. These will be submitted together with the captured POD back to the Detrack dashboard in real time.
Stay in Control With Admin Visibility
Get notified whenever there are failed or partially completed deliveries with live updates on the admin color-coded dashboard screen, making it easy to monitor the statuses for the day’s deliveries. Stay on top of every job and resolve delivery issues swiftly before they turn into major problems.
Keep Everyone Safe With Contactless Delivery
Leaving safety to chance is never an option. Easily implement Contactless Delivery workflows so both your drivers and customers stay reassured and safe. With Detrack, you can capture important proof of delivery while maintaining social distancing.
Route Planning Made Fast with ElasticRoute
Made using proprietary heuristic algorithms, ElasticRoute is a highly efficient route planning engine capable of producing natural cluster-based routes at record speed according to any complex rules you may have. Enjoy optimized routes ready with the touch of a button.
The best way to see if Detrack is right for you is to try it out. With your first driver free forever, Detrack is 100% risk-free to try.
Live Delivery Tracking
Instant Delivery Notifications
Robust E-Proof of Delivery
World-class Customer Support
Easily manage your deliveries — start live tracking your fleet and sending instant E-POD today.
Your first driver is free forever.
