Why Trust Detrack With Your Data?
At Detrack, we hold ourselves and our systems to the highest standards. As a Detrack user, you can feel confident that your data is in safe hands, and that we are leading the charge when it comes to a fair and progressive workplace. Explore our range of national and international accreditations below.
Your most sensitive data is in good hands. Detrack is committed to helping you safeguard the security of your account and the data within. With state of the art anti-intrusions fortifications on our server infrastructure, 24 /7 live monitoring of external threats and stringent internal logical controls, your data is safe with us.
Detrack offers you true reliability with high service availability guarantees, daily data backup and fast, automatic data recovery. Choose a system you can rely on 24/7, even when accidents happen.
We are committed to protecting the privacy of the data stored in our products and services. Your data stored in our cloud products can be accessed by authorized personnel only to ensure reliability of service. Access is restricted tightly and monitored using both logical controls and management processes.
Both our systems and our workplace undergo independent checks and verification for legal and ethical compliance. Our strong and growing focus on standards conformance and compliance will help you meet your regulatory and policy objectives.
The ISO 27001 standard is a globally recognised information security standard developed and maintained by the international organization for standardization (ISO). In 2021, Detrack officially became ISO 27001 certified, the result of an enormous effort to protect customer confidentiality and integrity.
Detrack is now part of an exclusive list of Data Protection Trustmark (DPTM) certified businesses, demonstrating Detrack’s commitment to going above and beyond for the protection of our user’s data. To achieve this, Detrack needed to meet a robust set of requirements, including specialized staff training, appropriate data retention, protection and disposal methods, contingency planning for breaches and more.
HIPAA (The Health Insurance Portability and Accountability Act of 1996) is a federal law that requires the creation of national standards to protect sensitive patient health information from being disclosed. Detrack has been proudly HIPAA compliant since 2013, and continues to strive to protect the privacy and security of customer data.
General Data Protection Regulation
Detrack is committed to helping you work with the GDPR. We have taken additional measures to ensure that sufficient controls are in place — your right to be forgotten, to data portability and access, and to breach notifications. Our qualified Data Protection Officer ensures compliance across the board. Read more about Detrack and GDPR compliance.
bizSAFE is a Singaporean nationally recognised capability building programme designed to help companies build workplace safety and health capabilities. Detrack has been recognised as a bizSAFE Level 3 Enterprise since 31st October 2019, showcasing our commitment to prioritizing health and safety, both in the office and on the roads.
Since 2020, Detrack is proudly recognised as a progressive employer and adopter of the Tripartite standards. With flexible work arrangements, fair recruitment, people-first leave policies and more, we can proudly say that Detrack is a fair, progressive, and diverse workplace.
Why Choose Detrack?
With over 260 million proof of deliveries captured, businesses trust Detrack’s Delivery Management Software. Detrack is focused on the things that make a real difference to you and your customers: efficient live vehicle tracking and electronic proof of delivery (E-POD), made accessible through our Android / iOS app.
Download The App
Available for iOS and Android, the Detrack app is all you need to get started
Add Your Vehicle and Deliveries
So you can begin to manage jobs through your dashboard.
Explore Detrack’s wide range of features and start delivering smoothly.
Eliminate Paperwork with E-POD
Capture signatures easily by signing on glass. Save time, prevent disputes, and reduce your company’s carbon footprint with real-time E-POD. Crush paper delivery orders with an automated E-POD from the moment a job is completed.
Send Real-Time Customer Notifications
Keep your customers in the loop with real-time notifications sent via email or SMS. Automatically let them know when their package is pre-delivery, en route, or has arrived (and more). You’ll give better customer service and reduce those endless enquiries.
Impress Customers with Tap To Track
Delight customers while reducing support calls and missed deliveries with live Uber-style delivery tracking. Customers will be able to see visuals of the driver icon moving live on the map with an ETA starting from when the driver starts their journey, keeping them informed of the whole process.
Bring your Brand to Life with Customizable E-PODs
Differentiate your brand and make it your own by customizing your E-POD. Customers will see your company logo in the E-POD PDF file that is automatically sent to them once a delivery is completed. Increase brand exposure when customers sign for their deliveries.
Gain Valuable Insights with Customer Feedback
Record customer feedback easily upon collection or delivery. Collect valuable feedback and know just how your customers feel about your product and service. These will be submitted together with the captured POD back to the Detrack dashboard in real time.
Stay in Control With Admin Visibility
Get notified whenever there are failed or partially completed deliveries with live updates on the admin color-coded dashboard screen, making it easy to monitor the statuses for the day’s deliveries. Stay on top of every job and resolve delivery issues swiftly before they turn into major problems.
Keep Everyone Safe With Contactless Delivery
Leaving safety to chance is never an option. Easily implement Contactless Delivery workflows so both your drivers and customers stay reassured and safe. With Detrack, you can capture important proof of delivery while maintaining social distancing.
Route Planning Made Fast with ElasticRoute
Made using proprietary heuristic algorithms, ElasticRoute is a highly efficient route planning engine capable of producing natural cluster-based routes at record speed according to any complex rules you may have. Enjoy optimized routes ready with the touch of a button.
The best way to see if Detrack is right for you is to try it out. With your first driver free forever, Detrack is 100% risk-free to try.