Impress your Customers with Tap To Track
Delight customers while reducing support calls and missed deliveries with live Uber-style delivery tracking.
Your first driver is FREE – forever.
Reduce Support Calls
No more updating customers on when their shipment will arrive. They can simply tap a link to track their deliveries.
Make it Yours
Personalize your own Tap To Track with your company logo, name, hotline, message and legend descriptions.
Unprecedented Customer Satisfaction
Impress customers with the unique experience of watching their deliveries come to them LIVE on a map – Uber-style!
Everything is working perfectly. And for us, Detrack seems to be one of the best solutions for B2C deliveries. It really took our business to the next level!
Thanks to Detrack, we are the first company in Finland who are sharing driver’s location to end-customers. Detrack has brought us many new customers, and growth is not stopping!
Totally amazing app. This is a game changer especially for SMEs in the last mile transportation industry. If there is more to come I can’t wait. This app single handedly made a difference in how we operate and how customers dealt with us. The app was easy for our drivers to use and the dashboard was quick and easy to customize for our business. Customers loved the fact that they got notifications of their delivery and the details of it almost in real time.
Overview
With Tap To Track, customers can see their delivery coming to them live on a map, down to each second. Reduce enquiry calls and let your staff take back their time with the added bonus of customer satisfaction.
Reduce Support Calls
Ever wish your customers could track their own deliveries so they won’t have to call you for updates? Tap To Track makes this a reality as customers receive real-time updates on their delivery along with a dynamic ETA. They’ll know exactly when their shipment will arrive at their doorstep… down to the second.
Make it Yours
Differentiate your brand and make it your own. Personalize your own Tap To Track with your company logo, name, hotline, message and legend descriptions. We’re not here to take away what makes you special!
Unprecedented Customer Satisfaction
Give customers what they can’t find elsewhere with Tap to Track. When they use Tap To Track’s custom tracking link, they will be able to see visuals of the driver icon moving live on the map towards their delivery address. They will also see a dynamic ETA starting from when the driver starts their journey. Keep customers informed of the whole delivery process and watch ratings soar.
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SGS Logistics Offers Customers Driver Management Tech
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Mansco goes Paperless with Detrack
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Eliminate Paperwork with E-POD
Capture signatures easily by signing on glass. Save time, prevent disputes, and reduce your company’s carbon footprint with real-time E-POD. Crush paper delivery orders with an automated E-POD from the moment a job is completed.
Send Real-Time Customer Notifications
Keep your customers in the loop with real-time notifications sent via email or SMS. Automatically let them know when their package is pre-delivery, en route, or has arrived (and more). You’ll give better customer service and reduce those endless enquiries.
Impress Customers with Tap To Track
Delight customers while reducing support calls and missed deliveries with live Uber-style delivery tracking. Customers will be able to see visuals of the driver icon moving live on the map with an ETA starting from when the driver starts their journey, keeping them informed of the whole process.
Bring your Brand to Life with Customizable E-PODs
Differentiate your brand and make it your own by customizing your E-POD. Customers will see your company logo in the E-POD PDF file that is automatically sent to them once a delivery is completed. Increase brand exposure when customers sign for their deliveries.
Gain Valuable Insights with Customer Feedback
Record customer feedback easily upon collection or delivery. Collect valuable feedback and know just how your customers feel about your product and service. These will be submitted together with the captured POD back to the Detrack dashboard in real time.
Stay in Control With Admin Visibility
Get notified whenever there are failed or partially completed deliveries with live updates on the admin color-coded dashboard screen, making it easy to monitor the statuses for the day’s deliveries. Stay on top of every job and resolve delivery issues swiftly before they turn into major problems.
Keep Everyone Safe With Contactless Delivery
Leaving safety to chance is never an option. Easily implement Contactless Delivery workflows so both your drivers and customers stay reassured and safe. With Detrack, you can capture important proof of delivery while maintaining social distancing.
Route Planning Made Fast with ElasticRoute
Made using proprietary heuristic algorithms, ElasticRoute is a highly efficient route planning engine capable of producing natural cluster-based routes at record speed according to any complex rules you may have. Enjoy optimized routes ready with the touch of a button.
Experience the full benefits of Detrack’s live delivery tracking and electronic proof of deliveries (E-PODs) solution today. Your first driver is FREE - forever. Sign up for a free account or speak with our sales team to get tracking in no time.
Live Delivery Tracking
Instant Delivery Notifications
Robust E-Proof of Delivery
World-class Customer Support
Easily manage your deliveries — start live tracking your fleet and sending instant E-POD today.
Your first driver is free forever.
