Integrations

Detrack works with your existing workflows. Designed for easy use, integrate directly to save time and hassle. Use our API for custom workflows, webhooks for fast and direct integration, or simply use Zapier. Connect Detrack to thousands of popular apps. There are three ways Detrack integrates with other apps, in addition to our API.

1. Direct Integration

Built by Detrack, this is a deep, direct integration with other tools. Once set up, it is easy to use.

2. Webhook Integration

With minimal programming—almost out of the box—you can connect to popular e-commerce platforms.

3. Zapier

This type of integration lets you use the Zapier platform to send data to and from Detrack easily.

By integrating your Detrack app with Twilio, communicating with your US and European customers becomes even easier. Using Twilio with Detrack lets you send automatic text messages to keep customers in the loop as their package is delivered. You’ll give better service, have happier customers and your customer service team can work on other tasks.

  • Direct

Vonage is a flexible, unified communication system that works at its best across the US and Europe. It connects businesses and customers using a range of powerful communications APIs. Integrate with Detrack for easy, automated communication and better customer service. Send automatic text messages to recipients and significantly reduce your time spent on customer support calls.

  • Direct

Link mobility is an industry leading global communications channel that delivers millions of personalized messages each day. Integrate Link Mobility with Detrack to send automated messages to your customers as their parcel is delivered. Easily let them know when their parcel is pre-delivery, en-route or has arrived. Customer communication just got even easier.

  • Direct

Singapore’s smartest SMS service. Easy to use and set up, Burst SMS is the preferred messaging service for many Singaporean and Australian businesses. Integrate Burst SMS with Detrack for a powerful communication platform. You’ll keep recipients informed and save hours of customer service work by automating your customer notifications.

  • Direct

Trusted by over 2 million businesses, 8×8 delivers powerful cloud communications (phone, video, chat, and contact center) at low prices. Integrate 8×8 and Detrack to keep your customers in the loop — and your customer service team happy. Let your customers know exactly what’s happening with their packages, and free up your CSOs for other tasks.

  • Direct

Bulk SMS helps you send mass text messages to customers, prospects, and staff simply and easily. Integrate with Detrack to let your customers know when a package is on the way, allow them to track it, and then send instant POD. Your customer service staff will save a significant amount of time by reducing customer enquiries and automating notifications.

  • Direct

Reply X is a Singapore-based SMS service that allows users to send SMS blasts with maximal data protection and server infrastructure. Integrate Detrack with the popular Reply X to automate customer notifications as you deliver across Singapore. Keep your customers up to date and make things easier on your CSOs. You’ll save time, lower costs and enjoy happy customers.

  • Direct

Qoo10 is a Singapore based e-commerce platform with an exciting global reach. When you integrate Qoo10 with Detrack, you can automatically export orders into Detrack for fast and easy last mile delivery management. Shipping and order status is then automatically returned to your Qoo10 store.

  • Webhooks

Shopee is a leading Southeast Asian e-commerce platform that offers a seamless, fun and reliable shipping experience to millions of users. Integrating Shoppee with Detrack means you can automatically transfer orders into your Detrack system, where you can then dispatch, track and send proof of delivery.

  • Webhooks

BigCommerce helps to fuel small businesses with the capabilities of enterprise e-commerce, without the cost or complexity. By integrating BigCommerce with your Detrack app, you can share orders and delivery statuses between the two platforms automatically. No more wasted time with data re-entry.

  • Zapier

Ecwid is a leading global ecommerce platform that makes it easy for users to sell across a website or social media marketplace. When you integrate Ecwid with Detrack, you can automatically transfer your orders for fast and easy last mile delivery management. Shipping and order status is then automatically returned to your Ecwid store.

  • Zapier

Magento is a powerful e-commerce solution that allows retailers to freely select the hosting platform of their choice, without being tied down. Integrate Magento with your Detrack platform for easy and instant data transfer between platforms. Your orders flow to Detrack for delivery, and Detrack returns shipping information automatically.

  • Zapier

Known for a user friendly, design first approach: Volution allows users to create appealing and eye-catching store fronts and sell with ease. Integrating Volution with Detrack means you can automatically transfer orders into your Detrack system, where you can then dispatch, track and send proof of delivery back to Volution.

  • Zapier

Americommerce is an ecommerce software designed for high volume online stores and complex products. By integrating Americommerce with your Detrack app, you can share orders and delivery statuses between the two platforms automatically. No more wasted time with data re-entry.

  • Zapier

Big Cartel is an online platform built for creatives, which incorporates a range of affordable and easy to use tools. When you integrate BigCartel with Detrack, you can automatically transfer your orders for fast and easy last mile delivery management. Shipping and order status is then automatically returned to your BigCartel store.

  • Zapier

Shift4shop provides search engine optimization services for ecommerce Businesses. Integrate with Detrack for efficient last mile delivery management. You’ll automate your orders, and smooth integration means that shipping and order status information is automatically shared. It couldn’t be more simple.

  • Zapier

Lazada is a Singapore based e-commerce platform with a global reach, preferred by many users worldwide. Integrate Lazada with your Detrack platform for easy and instant data transfer between platforms. Your orders flow to Detrack for delivery, and Detrack returns shipping information automatically.

  • Zapier

Squarespace is a global leader in web design, with a user-friendly interface that makes it easy to build a professional website. Integrate with Detrack for efficient last mile delivery management. You’ll automate your orders, and shipping and order status information is automatically shared.

  • Zapier

We’ve also got a few more specific integrations to simplify your last mile delivery management. Discover more below.

  • Zapier

Mountain stream is a bakery software system designed specifically for food production and bakery management. Are you wasting too much time, effort and money re-entering your data? Integrate the two platforms for easy and instant data sharing.

  • Direct
  • Integrations
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  • 1. Do I need to integrate Detrack with my system before I can use it?
     

    No. We’ve designed Detrack to be simple and save you the hassle of integrating different systems just to start tracking your deliveries. Simply use our web forms to add your deliveries or import your manifest file (CSV / Excel format) into our system. You can then export PODs in PDF, Excel or CSV. If you want more automation, you can always integrate your system with Detrack via our Application Programming Interface (API).

    Contact us at support@detrack.com for assistance on systems integration.

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  • 2. Does Detrack provide a third party login platform for my customers to view their delivery statuses?
     

    Yes. If you provide third party logistics services, or deliver regularly to and from business customers, you can create a Detrack sub-user client login with restricted access and data segregation (using Groups) for them to be able to log in to their own Detrack dashboard. Customers will be able to get updates on delivery statuses as well as search and download historic PODs belonging to them.

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