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By Personal Appointment

By personal appointment

Using our 'By Personal Appointment' booking service, you can request in-store, telephone and video appointments for a fully personalised shopping experience with a dedicated member of our in-store team.

After requesting your appointment, we will be in touch to ensure that we can make all the necessary preparations to be able to assist you with all your needs.


Whilst you can continue to shop with us online, we look forward to welcoming you back into our stores. We are taking bookings for appointments now in all stores nationwide

Book an Appointment

Let our in-house experts guide you through your own personalised shopping experience from the comfort of your own home or office. Our hands-free co-browsing option allows you to sit back and chat with our experts as they do the browsing for you.

Start Live Consultation*
*Service subject to availability

Our In-Store Policy

Keeping you and our in-store teams safe is our absolute priority. Please see below the measures we are taking to ensure you can shop safely with us.

social distancing space
social distancing protection
sanitised watches and jewellery
Our Products are cleaned with a UV Sanitiser Machine

We will be keeping our distance at all times and ask that face masks are worn at all times.

We have masks and gloves available should you wish for them as well as hand sanitisers throughout our stores.

Our products will be treated with extreme care, and will be cleaned with a UV sanitiser machine every time they are handled.

Take a look at what we're doing to protect our colleagues and our customers.
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